"These types of seminars are beneficial in furnishing employees with the tools necessary to pursue fair and courteous
customer service"
"It would be a pleasure to recommend your program"
I would like to express my appreciation for the prompt and efficient follow up....This letter is an encouragement to
you in the difficult task you have"
"It has been a very stressful year for me, and without your help and assistance, I don't know how I would have coped."
I particularly wish to express my appreciation of the action of Ms Cresswell on my behalf which resulted in such a successful
conclusion."
Ms Cresswell's extraordinary patience helped bring forth clarification on the matter which concluded in a most satisfactory
and surprising way. The eventual outcome would certainly not have been possible without her swift and sensitive grasp
of my problem for which I wish to express my sincere appreciation."
"I take this opportunity of thanking you again for your prompt, courteous and very efficient help."
"Due only to your efforts (the roofer) has carried out the remedial work....I am sure he would never have done this if
it had not been for your presence in this case"
