Rosalind Cresswell
Finding solutions for everyday problems
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Re-solve
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Re-solve
 
Business or personal life can be challenging from time to time. 
 
Perhaps your customers or clients are unhappy with the service you offer. 
 
Maybe you and your family or your neighbors are involved in a dispute.  
 
 
Involving an impartial, independent outsider can often throw new light on old problems.  By helping find agreeable, practical solutions to  disputes, your business will increase customer satisfaction and efficiency and you can consider the alternatives to expensive legal action.  You can also help to preserve your personal relationships.
 
Please take time to read about how the service may help you.

 
Re-solve is a service which can be offered to anyone facing a problem with a dispute in their private or business lives. 

The service provides: 

mediation, ombudsman, consultancy, system design, problem solving and coaching skills gained during my 25 years of professional experience in dispute resolution.  

In particular I offer: 

  • mediation to handle individual conflicts;
  • ombudsman services for work place disputes;
  • consultancy services on setting up and operating successful complaints and conflict resolution systems;
  • problem solving examination of internal administrative systems to reduce the likelihood of future conflict;
  • staff coaching in communication and conflict resolution skills aimed at illustrating the positive benefits of effectively handling complaints. 

To Contact Rosalind Cresswell

Phone: (781) 856 5301
E-mail: re-solve@earthlink.net

info@resolve.com

At work.

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Training staff in conflict resolution. 

Latest News 

Summer 2007 watch this space....

.....2006 work starts on Uniformed Mediation Act committees looking at the benefits and form of legislation in MA aimed at protecting mediator privilege and confidentiality.....

.....2005 start work with Mediation Program at Harvard Law School helping coordinate advanced cases and teaching and coaching students in mediation.....

.....design system and act as Ombudsman for New England Association of Conflict Resolution..

.....appointed to SJC Trial court committees looking at visibility of ADR in the State and court approved program compliance with professional standards......

.....2004 appointed board member of North Shore Community Mediation

.....2002 major contributor to US Ombudsman Association standards for operation of Ombudsman offices across the country

Please get in touch to offer comments about the website or to enquire further about services.

 Finding solutions for every day problems